MarTech Series – Marketing Technology Insights
Marketing automation platform Phonexa has once again secured an impressive showing in G2’s Fall 2022 Report, collecting two dozen badges and ranks as well as strong user-generated feedback.
Not only did the all-in-one suite for calls, leads, clicks, email, SMS, and accounting maintain its ability to resonate with users across diverse business models and verticals, but the touted tech company also increased product ranks with substantial Satisfaction and Market Presence scores.
As a result, the product competed high and received four Leader Badges in the following categories:
Recipients of Leader badges sit at the top 25% quadrant of their respective product categories.
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Phonexa was additionally named a Momentum Leader, receiving favorable results on the top tier of the Momentum Grid® in the Inbound Call Tracking category.
“We’re not only impressed, but also proud that our software solutions have been so instrumental in the growth of our clients, and their businesses,” said Liana Tonoyan, Chief Information Officer for Phonexa. “It’s a tremendous signal and evaluation to the daily efforts we put into improving the usability of our products, along with the user experience attached to it.”
The efforts and hard work of Phonexa’s Onboarding and Customer Success teams didn’t go unnoticed, as users reported positive feedback on the support side of the operations. As a result, Phonexa was awarded the following new badges:
“Our dynamic departments always go the extra mile to make sure that our clients and customers are well taken care of,” said Chelsey Reynolds, Vice President of Onboarding and Customer Success. “Our clients are visionaries, and we’re only excited to be helping them lead a new wave of innovation for their businesses through our products, technology, and support.”
Phonexa collected several additional badges that showcase its continued effort to impress users and address their marketing pain points.
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Some of the platform’s renewed and newly-earned badges include:
PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content — and then distribute and measure results. Combining the world’s largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.
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