December 25, 2024

An official website of the United States government
Here’s how you know
The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.
The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Make smart shopping decisions, know your rights, and solve problems when you shop or donate to charity.
View Shopping and Donating
View all Consumer Alerts
Get Consumer Alerts
Learn about getting and using credit, borrowing money, and managing debt.
View Credit, Loans, and Debt
View all Consumer Alerts
Get Consumer Alerts
What to know when you’re looking for a job or more education, or considering a money-making opportunity or investment.
View Jobs and Making Money
View all Consumer Alerts
Get Consumer Alerts
What to do about unwanted calls, emails, and text messages that can be annoying, might be illegal, and are probably scams.
View Unwanted Calls, Emails, and Texts
View all Consumer Alerts
Get Consumer Alerts
How to protect your personal information and privacy, stay safe online, and help your kids do the same.
View Identity Theft and Online Security
View all Consumer Alerts
Get Consumer Alerts
When you’re online, some companies try to trick you into buying things you don’t want. Or into giving them permission to use your personal information. The use of these deceptive designs, known as dark patterns, is on the rise, according to a new report from the FTC. So, what do these dark patterns look like — and how do they take your money and your data?
Companies deploy a variety of dark patterns. Here are a few examples:
To learn more about these tactics and what the FTC is doing to protect you, check out the report, Bringing Dark Patterns to Light.
It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.
The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.
We don’t edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.
It is about time! Thank you!
Can these company’s or websites be reported to the FTC?
In reply to by casey
Report fraud, scams, and bad business practices to the FTC at www.ReportFraud.ftc.gov. The information you gives goes into a secure database the FTC and other law enforcement agencies use for investigations.
We need more protections and the ads should be stopped because they cause us to lose data and we can’t stop them but you can. Thank you for what you do.
Clicked on a “find out more” logo which brought up a filled-in order form for three of the items in question, already billed to PayPal. All efforts to reduce/discard order were fruitless. Billed for almost $100, no refunds, PayPal worthless in trying to get order cancelled. Many steps later finally got a 2/3 refund even though I had sent back entire order. Super strong toenail clippers. BEWARE!
Amazon
HOW do I register or file a complaint regarding a pending charge to my banking act. for a product (or service) that I have NEVER authorized??
In reply to by W.R. Casebolt
You can contact your bank and report scams, fraud, and bad business practices to the FTC at www.ReportFraud.ftc.gov. The information you give goes into a secure database that the FTC and other law enforcement agencies use for investigations.
So what are the names of these companies so we can avoid dealing with them?
It’s about time the government is doing something about all these misleading ADs you keep seeing on TV…
I would like to see more done about companies and manipulation. Especially crypto platforms and manipulating our transaction documents. I have printed hundred of documents this year. They are all different. They all seem to change to only benefit themselves. I don’t know who else to send this info too. But nothing is being done about it. It needs to stop for the integrity of our system. I feel like our markets have little to no integrity these days especially the brokers. What a conflict of interest if anything when these companies ban me from their platform without an answer to a formal complaint. These unregulated companies should at least be held accountable to bad business practice.
Thanx for the info. Keep them coming
Thanks for the tips you offer to consumers like me.
I have noticed that when they are offering something for free or a free trial period, they want your credit card number. Like you said then they start charging your card and you have a problem getting it canceled and your money back. I think if it is a free service or free period, they should not be allowed to have your credit card number till you see if you want it. I also hate it when they say its free and you go to the trouble of entering all your shipping info and then they say there is a charge. If it says free it should be free or tell you that there is a charge.
I wish the FTC protected consumers. I’ve had multiple issues from a company ( as other people have too) and nothing has been done. The owner is taking his money and buying expensive houses and cars after ripping us all off!
In reply to by Stacey Hattendorf
Please report scams, fraud, and bad business practices to the FTC at www.ReportFraud.ftc.gov. The information you give goes into a secure database that the FTC and other law enforcement agencies use for investigations.
I am so afraid anymore that I never buy anything online. It took forever but I even got rid of my Amazon account.
I’ve seen all these scamming patterns before, but sometimes one forgets when distracted. Thank you for reminding by reviewing this again.
Right at this moment I’m being told my package delivered from Shein. It has not.
This was a great article. It took me 2days to read it, but it was well worth it. Thanks so much.
More
Más

source

About Author